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March Sadness: A Tale of Two Student Athletes

Thom Weidlich 03.23.23

Silicon Valley Bank and Inside/Outside Stories

Thom Weidlich 03.16.23

LSU Confronts NIL and AI

Thom Weidlich 03.09.23

Survey Shows the Need for Crisis Plans — and Training

Thom Weidlich 03.02.23

The Oscars Are Slapped by Reality

Thom Weidlich 02.23.23

Guv Stays Above Fray in Reporter Flap

Thom Weidlich 02.16.23

New Book Lays Out Steps for an Effective Apology

Thom Weidlich 02.09.23

Dallas Zoo Communicates Odd Incidents

Thom Weidlich 02.02.23

Alec Baldwin Dodges Reporters

Thom Weidlich 01.26.23

On NYC’s Push Against COVID-19 Vaccine Myths

Thom Weidlich 01.19.23

Deere Moves to Repair ‘Right to Repair’ Crisis

Thom Weidlich 01.12.23

Hamlin Injury Calls Into Question NFL Response

Thom Weidlich 01.05.23

Depp-Heard Feud Mercifully Ends

Thom Weidlich 12.22.22

SBF’s Arrest Puts New Focus on His Talking Habit

Thom Weidlich 12.15.22

Hertz Hurt Its Image With False Theft Complaints

Thom Weidlich 12.08.22

Odell Beckham’s Lawyer Responds to Plane Flap

Thom Weidlich 12.01.22

Our Apologies, But We Must Discuss Apologies

Thom Weidlich 11.17.22

Our Beef With Tyson Foods’ Silence

Thom Weidlich 11.10.22

Skechers, Unlike Adidas, Is Lauded for Its Kanye Handling

Thom Weidlich 11.03.22

FTC’s Drizly Action Delivers Data-Security Message

Thom Weidlich 10.27.22

Comms Lessons From Nikola Founder’s Conviction

Thom Weidlich 10.20.22

Dunkin’ Rewards Fans With Lack of Transparency

Thom Weidlich 10.13.22

MoneyLion’s Quick Comms May Have Lifted Stock

Thom Weidlich 10.06.22

On Brett Favre’s Welfare Scandal

Thom Weidlich 09.29.22

Will Smith’s Oscars Slap Haunts Apple

Thom Weidlich 09.22.22

Sarver Suspension Sires Sober Statements

Thom Weidlich 09.15.22

NYC Has Water — and Comms — Crisis in Public Housing

Thom Weidlich 09.08.22

Watson Settlement Leaves Cleveland Browns Fumbling

Michael Trancucci 09.01.22

McDonald’s Shakes Up Its Board

Thom Weidlich 08.25.22

Starbucks Tacks Against Union Drive

Thom Weidlich 08.18.22

Skittles Skittish About Lawsuit Squawking

Thom Weidlich 08.11.22

Companies Mostly Skirting Controversial SCOTUS Rulings: Survey

Thom Weidlich 08.04.22

Sesame Place Schools Us in Bad Crisis Response

Thom Weidlich 07.28.22

The Problems That Led to Celsius’ Bankruptcy

Thom Weidlich 07.21.22

Rogers (Mostly) Phones In Outage Crisis Comms

Thom Weidlich 07.14.22

When the Wrong People Don Your Brand

Thom Weidlich 06.30.22

‘WaPo’ Scoop: Social Media Is a Nightmare

Thom Weidlich 06.23.22

Defamation Suits, Increasingly a PR Tool, May Become Winnable

James F. Haggerty 06.16.22

Lawsuit Seeks to Ground ‘Top Gun’ Sequel

Thom Weidlich 06.09.22

France Under Fire for Its Soccer Play

Thom Weidlich 06.02.22

‘Vogue’ Vogues Its Way to Reputation Redemption

Thom Weidlich 05.26.22

Grubhub Snubs Hubbub Over Promo

Thom Weidlich 05.19.22

Alabama Manhunt Turns Up Sheriff’s Good Crisis Comms

Thom Weidlich 05.12.22

‘Depp v. Heard’ Is All About Reputation

Thom Weidlich 05.05.22

Elon Musk Pursues Twitter — and Chaos

Thom Weidlich 04.28.22

Survey Shows Support of Companies Speaking on Social Issues

Thom Weidlich 04.21.22

The Zoom Interview Is Here to Stay

Lucy O’Brien 04.14.22

Yet Another School Shooting Brings Good Comms Response

Thom Weidlich 04.07.22

Crisis Lessons From Will Smith’s New Flick, ‘The Slap’

Thom Weidlich 03.31.22

Ferry Firings Fuel Furor

Thom Weidlich 03.24.22

Disney CEO’s Florida-Law Handling Just Plain Goofy

Thom Weidlich 03.17.22

Stoli Vodka Rebrands Itself as Stoli Vodka

Thom Weidlich 03.10.22

Estée Lauder Crisis Response Is More Than Cosmetic

Thom Weidlich 03.03.22

Rats! Family Dollar Confronts Rodent Crisis

Thom Weidlich 02.24.22

Book Asks If Juul Is Just Blowing Smoke

Thom Weidlich 02.17.22

Spotify Continues to Stream Its Joe Rogan Crisis

Thom Weidlich 02.10.22

Neil Young Storms at Spotify ‘Like a Hurricane’

Thom Weidlich 02.03.22

Smoothie Smackdown Brings Smooth Response Amid Info Gap

Thom Weidlich 01.27.22

Unilever Faces Headaches Over Potential GSK Deal

Thom Weidlich 01.20.22

King Soopers Strike Is a Media Food Fight

Thom Weidlich 01.13.22

Michael Wolff Takes Us Inside Epstein’s Media Strategizing

Thom Weidlich 01.06.22

In a Crisis, the Words, Not the Fidgeting, Matter Most: Study

Thom Weidlich 12.23.21

‘Dash for Cash’ Made a Splash but Was Rash

Thom Weidlich 12.16.21

Cuomo Firing Raises Questions About CNN’s Crisis Response

Thom Weidlich 12.09.21

The J&J Bankruptcy Plot Thickens

Thom Weidlich 12.02.21

McDonald’s CEO Tries to Flip His Tarnishing of the Golden Arches

Thom Weidlich 11.18.21

How Do You Solve a Problem Like … Aaron Rodgers?

Thom Weidlich 11.11.21

Barclays’ Staley Abruptly Departs

Thom Weidlich 11.04.21

Film-Set Shooting Raises Host of Crisis Issues

J&J Bankruptcy Move Calls for Some Communication

Thom Weidlich 10.21.21

Vanguard Revamps Staff-Benefits Revamp

Thom Weidlich 10.14.21

On the Wizardry of Ozy

Thom Weidlich 10.07.21

Amtrak Comms Were Tried and True, Though Tardy

Thom Weidlich 09.30.21

Texas Law Presents Companies With Yet Another Hot-Button Issue

Thom Weidlich 09.23.21

Rite Aid Moves HQ Under Cover of Press Release

Thom Weidlich 09.16.21

I’ll Take ‘Crisis Communications’ for $1,000, Alex

Thom Weidlich 09.02.21

Peloton Attempts Retread With New Tread

Thom Weidlich 08.26.21

T-Mobile Hack Is a Heck of a Nightmare

Thom Weidlich 08.19.21

On the Crisis-Comms Planning for the Atomic-Bomb Test

Thom Weidlich 08.12.21

Disney Releases Non-Boffo Response to Johansson Suit

Thom Weidlich 08.05.21

Cleveland Hits the Ball Out of the Park on Name Change

Thom Weidlich 07.29.21

To Prevent Data Breaches, Talk to Your Employees

Thom Weidlich 07.22.21

Ugly Soccer Racism Gives Rise to Attractive Crisis Statements

Thom Weidlich 07.15.21

DraftKings Suit Highlights Potential SPAC Pitfalls

Thom Weidlich 07.08.21

Teneo Takes Tough Tack in Tackling Trouble

Thom Weidlich 07.01.21

On the Non-Crisis of Carl Nassib’s Announcement

Thom Weidlich 06.24.21

Lordstown Motors Has a Truckload of Woes

Thom Weidlich 06.17.21

Fisher-Price Report Warns Against Ignoring Warnings

Thom Weidlich 06.10.21

Hats Off to Stetson for Its Crisis Handling

Thom Weidlich 06.03.21

Australia Power Company Responds to Fire

Thom Weidlich 05.27.21

Disasters Book Raises Important Comms Point

Thom Weidlich 05.20.21

Pipeline Company Pipes in Non-Crude Crisis Comms

Thom Weidlich 05.13.21

Survey Explores Industry and Corporate Reputation

Thom Weidlich 05.06.21

Euro Soccer Commits Costly Error

Jim Rocco 04.29.21

Peloton Strides Boldly on Treadmill

Thom Weidlich 04.22.21

Journalist Survey Offers Comms Tips

Thom Weidlich 04.15.21

Facebook Doesn’t ‘Like’ Data-Leak Story

Thom Weidlich 04.08.21

Volkswagen Skids Off the Road

Thom Weidlich 04.01.21

AstraZeneca Makes an ‘Unforced Error’

Thom Weidlich 03.25.21

Some Thoughts on Using Social Media in a Crisis

Thom Weidlich 03.18.21

Burger King Is Grilled Over a Tweet

Thom Weidlich 03.11.21

Andrew Cuomo Attempts an Apology

Thom Weidlich 03.04.21

Accellion Hack Shows Need to Plan for Third-Party Crises

Thom Weidlich 02.25.21

Texas Power Outfit Blasted for Failures

Thom Weidlich 02.18.21

Quaker Oats Rolls Out Aunt Jemima Replacement

Thom Weidlich 02.11.21

Subway Defends Its Tuna

Thom Weidlich 02.04.21

Brewery Brews Bad Crisis Comeback

Thom Weidlich 01.28.21

The Mets Connect on Crisis Response

Thom Weidlich 01.21.21

Companies Respond to Insurrection

Thom Weidlich 01.14.21

Communicators Should Consider Biting Into the ‘Truth Sandwich’

Thom Weidlich 01.07.21

The Worst- and Best-Handled Crisis Communications of 2020

Texas School District Scores Crisis-Response Touchdown

Thom Weidlich 12.10.20

Pinterest Is Pinned With New Bias Suit

Thom Weidlich 12.03.20

Whole Foods Opens Whole Can of Worms in Canada

Thom Weidlich 11.19.20

Fictional Case Study Spotlights Crisis-Response Process

Thom Weidlich 11.12.20

Qatar Deals Meekly With Appalling Incident

Thom Weidlich 11.05.20

Basics of Chapter 11 Bankruptcy Procedure—and Communications

Thom Weidlich 10.29.20

Ad Agency Confronts Do-or-Die Crisis

Thom Weidlich 10.22.20

Eleven Tips on Crafting a Chapter 11 Press Release

Thom Weidlich 10.15.20

Lessons From the White House Doc’s Pressers

Thom Weidlich 10.08.20

GM Swerves Around the Issue in Ohio

Thom Weidlich 10.01.20

Nikola Corp. Tries to Truck the Short Haul

Thom Weidlich 09.24.20

LVMH and Tiffany Fashion Bold Litigation Messages

Thom Weidlich 09.17.20

Crisis Comms Lessons From a Tennis Tantrum

Thom Weidlich 09.10.20

KFC’s Comms Are Finger Lickin’ … Oh, Never Mind

Thom Weidlich 08.27.20

Epic Games Makes Epic Play Against Apple, Google

Thom Weidlich 08.20.20

McDonald’s Sues Its Ex-Chief

Thom Weidlich 08.13.20

British Bakery’s Bungle Begets Backlash

Thom Weidlich 08.06.20

Hotels’ Covid-19 Messages Need More Emotion: Study

Thom Weidlich 07.30.20

Washington NFL Team Confronts Harassment Claims

Thom Weidlich 07.23.20

Crisis Communications in Sports: A Debut!

UNC Releases Summary of Active-Shooter Review

Thom Weidlich 07.02.20

Newspaper Atones for Ad’s Bad Tone

Thom Weidlich 06.25.20

Belated BLM Messages Betray Crisis-Plan Lack

Thom Weidlich 06.18.20

CrossFit CEO Shows How It’s Not Done

Thom Weidlich 06.11.20

Retail Chains Confront National Protests

Thom Weidlich 06.04.20

Central Park Perp Responds Too Fast and Furious

Thom Weidlich 05.28.20

J&J Takes a Powder With Talc Announcement

Thom Weidlich 05.21.20

Georgia Homeowner’s Lawyer Communicates Deftly

Thom Weidlich 05.14.20

Blue Bell Tries to Scoop Out Sweet Crisis Messaging

Thom Weidlich 05.07.20

CDC Manual Offers Advice on Crisis Comms

Thom Weidlich 04.30.20

Shake Shack Loan Shakes Things Up

Thom Weidlich 04.23.20

Sports Fans Face Refund Confusion Amid COVID-19

Brand Communications Can Be Fraught in a Crisis

Thom Weidlich 04.09.20

Inside Looks at Two Companies’ Responses to the COVID-19 Crisis

Thom Weidlich 04.02.20

US Soccer Scores PR ‘Own Goal’ With Legal Strategy

Jim Rocco 03.26.20

On Communicating That an Employee Tested Positive for COVID-19

Thom Weidlich 03.19.20

Coronavirus Coaxes Crisis Communications

Thom Weidlich 03.12.20

Air-Purifier Startup Turns Its Nose Up at Critics

Thom Weidlich 03.05.20

Jargon Puts Off Readers: Study

Thom Weidlich 02.27.20

Weinstein Lawyer’s Op-Ed Is an Op-Ed Too Far

Thom Weidlich 02.20.20

Ex-Pimco CEO’s Op-Ed Fails to Create a Bond With Readers

Thom Weidlich 02.13.20

Iowa Caucus Disaster Brought Decent, If Late, Statements

Thom Weidlich 02.06.20

Kobe Bryant Accident Shows Challenges of Misinformation

Thom Weidlich 01.30.20

KFC Confronts a Crisis Down Under

Thom Weidlich 01.23.20

Suicide Tragically Raises Issue of Litigation PR

Thom Weidlich 01.16.20

Yankees, MLB Karaoke ‘Kumbaya’ Amid Domestic-Violence Crisis

Jim Rocco 01.09.20

2019: A Look Back on the Year in Crisis

Thom Weidlich 12.19.19

Peloton Risks Non-Response Response to Ad Flap

Thom Weidlich 12.12.19

Royal Family Struggles With Prince Andrew and Jeffrey Epstein

Thom Weidlich 12.05.19

Syracuse University Confronts Bizarre Spate of Bias Incidents

Thom Weidlich 11.21.19

Buffalo Wild Wings Deals With Touchy Racial Crisis

Thom Weidlich 11.14.19

McDonald’s Fires CEO, and People Are Lovin’ It

Thom Weidlich 11.07.19

Astros Whiff in Responding to Exec’s Tirade

Jim Rocco 10.31.19

FBI Film Underscores Importance of Media Relations

Thom Weidlich 10.24.19

CEO Takes Us Behind the Scenes of Gun-Sale Crisis

Thom Weidlich 10.17.19

‘Chief Crisis Officer’: Preface to the Paperback Edition

James F. Haggerty 10.10.19

Guidelines for Aviation Crises Provide Statement Timeline

Thom Weidlich 10.03.19

Three’s a Trend: CEOs of Major Brands Exit

Thom Weidlich 09.26.19

MIT Media Lab Struggles With Jeffrey Epstein Connection

Thom Weidlich 09.19.19

LA Sheriff’s Office Fails in Its Comms Over Shooting Hoax

J&J Is Hit With Landmark Civil Judgment

Thom Weidlich 08.29.19

Consultant Targets Amazon’s Response to Bank Breach

Thom Weidlich 08.22.19

Equinox, SoulCycle Confront an Ever-More-Typical Political Crisis

Thom Weidlich 08.15.19

Galveston Police Quickly Address Racial Crisis

Thom Weidlich 08.08.19

Capital One Responds to Major Data Breach

Thom Weidlich 08.01.19

Survey Shows You Can Come Out of a Crisis Stronger

Thom Weidlich 07.25.19

Las Vegas Police Review Response to 2017 Mass Shooting

Thom Weidlich 07.18.19

Starbucks, Police Turn Comms Into Love Fest After Tempe Episode

Thom Weidlich 07.11.19

The Dominican Republic Struggles With Tourism Crisis

Thom Weidlich 06.27.19

Study Explores the Effect on Brands of Celebrity Endorsers’ Scandals

Thom Weidlich 06.20.19

The Work Isn’t Over After the Crisis Is

Thom Weidlich 06.13.19

The North Face Apologizes (Weakly) for Wikipedia Fiasco

Thom Weidlich 06.06.19

McKinsey Responds to Attacks on Bankruptcy Disclosures

Thom Weidlich 05.30.19

‘FT’ Delves Into the Lawyer-Communicator Relationship

Thom Weidlich 05.23.19

Verizon Breach Report Finds Targeted C-Suite, Steady Ransomware

Thom Weidlich 05.16.19

Boeing Knew About Its 737 Max Problem and Didn’t Tell Anyone

Thom Weidlich 05.09.19

What We’ve Got Here Is Failure to Communicate: Data-Breach Survey

Thom Weidlich 05.02.19

Fisher-Price Struggles to Communicate Sleeper Woes

Thom Weidlich 04.25.19

On Responding to a Single Critical News Story

Thom Weidlich 04.18.19

Felicity Huffman Apology Is the Genuine Article

Thom Weidlich 04.11.19

Met Opera Suit Raises Issue of Avoiding Defamation in Messages

Thom Weidlich 04.04.19

‘NYT’ Takes a Closer Look at Boeing’s Crisis Response

Thom Weidlich 03.28.19

The ABCs of Source Attribution — and Tips on Negotiating It

Boeing Fails Its Tylenol Moment With Ethiopian Crash

Thom Weidlich 03.14.19

Bezos Affair Saga Raises Issue of Confidentiality in Journalism

Nike Reacts Fleet-Footedly to Zion Williamson Incident

Thom Weidlich 02.28.19

New Book Offers Considerations for Communicating Data Breaches

Thom Weidlich 02.21.19

Two Sporting Stories Underscore Communications Subtleties

Thom Weidlich 02.14.19

Northam’s Press Conference Delivers Crisis-Comms Tips

Thom Weidlich 02.07.19

Brazil Dam Rupture Shows Relentlessness of a Tragic Crisis

Thom Weidlich 01.31.19

Lincoln Memorial Clash Shows the Importance of Establishing the Facts

Thom Weidlich 01.24.19

Gillette Courts Danger With ‘Toxic Masculinity’ Ad

Thom Weidlich 01.17.19

Mavericks Tried to Move the Ball Forward With Sex-Scandal Response

Thom Weidlich 01.10.19

Hotel Racism Incident Shows Even Decent Response Will Meet Criticism

Thom Weidlich 01.03.19

Johnson & Johnson Defends Itself Against Talc Claims

Thom Weidlich 12.20.18

Report on Equifax Breach Charts Communications Flaws

Thom Weidlich 12.13.18

Marriott Responds to Breach Crisis With Fairly Good Outreach

Thom Weidlich 12.06.18

Dolce & Gabbana Finds Itself Out of Fashion in China

Thom Weidlich 11.29.18

KFC Insider Tells All on Maintaining Brand Voice in Chicken-Shortage Crisis

Thom Weidlich 11.15.18

Crises Are Becoming Fodder for Investor Lawsuits (Part Two)

Crises Are Becoming Fodder for Investor Lawsuits (Part One)

Thom Weidlich 11.01.18

Ryanair Is Flayed Over Response to In-Flight Racism Incident

Thom Weidlich 10.25.18

On the Importance of Updating Your Crisis Communications Plan

Thom Weidlich 10.18.18

LaCroix Doesn’t Exactly Sparkle in Its Response to Ingredients Claim

Thom Weidlich 10.11.18

UK Rail Company Trains Its Headlights on Making Customer Connections

Thom Weidlich 10.04.18

How to Work With Reporters During a Crisis

Thom Weidlich 09.27.18

Don’t Wait for the Crisis to Assign Team Members Their Roles

Thom Weidlich 09.20.18

Dallas Police Provide Lesson in Crisis Transparency

Thom Weidlich 09.13.18

The Importance of Training the Team in the Crisis Plan

Thom Weidlich 09.06.18

Papa John Schnatter Cooks Up a Tasty Crisis Website

Thom Weidlich 08.30.18

The Oh-So-Crucial Initial Procedures for When the Crisis Hits

Thom Weidlich 08.23.18

Legal Strategies for Avoiding Agita From Founders, Brand Ambassadors

Thom Weidlich 08.16.18

MoviePass Struggles With Communicating Business-Model Changes

Thom Weidlich 08.09.18

Chicago Eatery’s Legalistic ‘Apology’ Enrages Court of Public Opinion

Thom Weidlich 08.02.18

Response to Ride the Ducks Tragedy Falls Short

Thom Weidlich 07.26.18

Save the Children Scandal Raises Issues for Sex-Harassment Crises

Thom Weidlich 07.19.18

Walmart Tackles the Tough Issue of Taking Political Positions

Thom Weidlich 07.12.18

Deloitte Survey Finds Lack of Crisis Communications Preparedness

Thom Weidlich 06.28.18

Samsonite Deals Lightly With Heavy Baggage of Short-Seller Report

Thom Weidlich 06.21.18

IHOP Risks Being Flattened Like a Pancake Over Name Change

Thom Weidlich 06.14.18

Companies Are Learning to Respond When Their Brands Are Slighted

Thom Weidlich 06.07.18

Prudential Prudently Addresses Overcharge Gaffe in Singapore

Thom Weidlich 05.31.18

Does Your Crisis Require a Call Center?

Thom Weidlich 05.24.18

On AT&T’s, Novartis’ Response to Revelation of Payments to Trump Lawyer

Thom Weidlich 05.17.18

Carnival Cruise Sails Through Response to Flooding on Ship

Thom Weidlich 05.10.18

Command and Control: Setting Up the Crisis Command Center

Thom Weidlich 05.03.18

‘WSJ’ Takes Us Behind the Scenes of Southwest’s Crisis

Starbucks’ Response to Philly Incident Is Near Textbook Crisis Comms

Thom Weidlich 04.19.18

HBO’s ‘Paterno’ Offers Insight Into the Importance of Crisis Discipline

Isaac Benjamin 04.12.18

Alabama Is Final US State to Have Notification Law for Data Breaches

Thom Weidlich 04.05.18

Tips on Crafting ‘Dark Sites’ to Help Speed Crisis Response

Thom Weidlich 03.29.18

The End of Two Errors: Theranos, Shkreli Crises Come to a Close

Thom Weidlich 03.22.18

United Has Yet Another Crisis, This Time Over Employee-Bonus Change

Thom Weidlich 03.15.18

Johnnie Walker Coolly Ignores Ribbing of ‘Jane Walker’ Label

Thom Weidlich 03.08.18

KFC Collects Kudos for Its Response to Supply-Chain Crisis

Thom Weidlich 03.01.18

Oxfam Gets Crisis 101 Lesson: Don’t Try to Cover Up a Scandal

Thom Weidlich 02.22.18

Brands’ China Gaffes Lead to Groveling Apologies

Thom Weidlich 02.15.18

A Lesson for Michigan State in Penn State’s Sex-Assault Scandal

Thom Weidlich 02.08.18

Nassar Scandal Gives Rise to Statements From USA Gymnastics, Michigan State

Thom Weidlich 02.01.18

‘Chief Crisis Officer’: Responding Effectively to the Crisis Elements of Litigation

James F. Haggerty 01.25.18

College Leaders Should Take Charge of Crisis Response

Thom Weidlich 01.18.18

Met Museum Sculpts Inspiring Plan to Address New Admissions Policy

Thom Weidlich 01.11.18

Targeting Similar Messages to Different Audiences in a Crisis

Thom Weidlich 01.04.18

‘Chief Crisis Officer’: Formulating Template Messages in the Crisis Plan

James F. Haggerty 12.21.17

The Worst- and Best-Handled Crisis Communications of 2017

Sex-Misconduct Cases Show Companies Finally Taking This Crisis Seriously

Thom Weidlich 12.07.17

Listen to Social Media, But Don’t Ignore Real-Life Conversations: Study

Thom Weidlich 11.30.17

The Pros and Cons of Having a Communicator in the Courtroom

Thom Weidlich 11.16.17

Disney Flap Shows the Danger of Overaggression

Thom Weidlich 11.09.17

‘Chief Crisis Officer’: Information

James F. Haggerty 11.02.17

On Some Differences Between Lawyers and Public Relations Professionals

Thom Weidlich 10.26.17

‘Chief Crisis Officer’: Control

James F. Haggerty 10.19.17

Weinstein Scandal Gives Rise to Some Pretty Bad Public Statements

Thom Weidlich 10.12.17

Wells Fargo CEO Makes Strong Effort, Is Still Whacked by Senators

Thom Weidlich 10.05.17

NFL Teams’ Protest Statements Display a Variety of Response

Thom Weidlich 09.28.17

‘Chief Crisis Officer’ Excerpt: The Chief Crisis Officer as ‘Point Guard’

James F. Haggerty 09.21.17

Equifax Engages in Almost Wholly Reactive Crisis Communications

Thom Weidlich 09.14.17

Arkema Presser Reveals the Need for Info, Empathy

Thom Weidlich 09.07.17

Charlottesville Memo Exposes Behind-the-Scenes Crisis Infighting

Thom Weidlich 08.31.17

Corporate Crises Lead to Director Defections: Study

Thom Weidlich 08.24.17

Linguist Analyzes CEO-Departure Press Releases to Answer: Why?

Thom Weidlich 08.17.17

‘Chief Crisis Officer’: Why Aren’t Companies Better at Crisis Communications?

James F. Haggerty 08.10.17

USC Scandal Shows Drawbacks of Holding Back Information

Thom Weidlich 08.03.17

That’s Your Opinion: Tips on Writing Op-Eds

Thom Weidlich 07.27.17

‘Chief Crisis Officer’: Two Types of Crises

James F. Haggerty 07.20.17

Trump Jr. Saga Shows the Importance of Getting It Right the First Time

Thom Weidlich 07.13.17

‘Pharma Bro’ Shkreli Delivers a Dose of Sick Media Relations

Thom Weidlich 07.06.17

Communicating a Crisis When the Crisis Is a Hoax

Thom Weidlich 06.29.17

‘Chief Crisis Officer’: Crisis Defined

James F. Haggerty 06.22.17

Uber Report Shows the Need for Detailed Procedures to Prevent Crises

Thom Weidlich 06.15.17

Despite the Odds, Kathy Griffin’s Press Conference Worked. Here’s Why.

Thom Weidlich 06.08.17

British Airways Outage Gives Rise to Outrage, Strange Media Relations

Thom Weidlich 06.01.17

When It Comes to Data Breaches, Try a Little Empathy: Study

Thom Weidlich 05.25.17

Some Thoughts on Avoiding Jargon in Your Crisis Comms

Thom Weidlich 05.18.17

Don’t Joke: Why Using Humor in a Crisis Is Usually a Bad Idea

Thom Weidlich 05.11.17

Verizon Report Explores Data-Breach Risks by Industry

Thom Weidlich 05.04.17

The Importance of Keeping Company Records on Hand in a Crisis

Thom Weidlich 04.27.17

Bloomberg Provides Snapshot of International Breach-Notification Risk

Thom Weidlich 04.20.17

United Airlines Commits Common Flub in Its Crisis Communications

Thom Weidlich 04.13.17

Well, That Was Quick: Pepsi Pulls Controversial Ad After One Day

Thom Weidlich 04.06.17

This Story Has Leg(ging)s! A Look at United Airlines’ Response

Thom Weidlich 03.30.17

Brazil’s Meat Industry Is Hit With ‘Carne Fraca’ Crisis

Thom Weidlich 03.23.17

Correcting the Record: Tips on Getting Corrections During a Crisis

Thom Weidlich 03.16.17

Crisis Communications Lessons From Three Mile Island

Thom Weidlich 03.09.17

PwC Confronts Crisis Over Oscars Blunder

Thom Weidlich 03.02.17

Uber Responds to Sex-Harassment Allegations

Thom Weidlich 02.23.17

Harris Poll Shows Risk of Crises to a Company’s Reputation

Thom Weidlich 02.16.17

Chubb Provisions Supermarkets With a Stock of Crisis Scenarios

Thom Weidlich 02.09.17

Corporate America Carefully Reacts Against the Trump Travel Ban

Thom Weidlich 02.02.17

Some Thoughts on Thinking About Attorney-Client Privilege During a Crisis

Thom Weidlich 01.26.17

How to Stay Calm During a Crisis

Thom Weidlich 01.19.17

Things to Keep in Mind When Dealing With the Media During a Crisis

Thom Weidlich 01.12.17

What to Do If You’re the Target of One of Trump’s Tweets

Thom Weidlich 01.05.17

Experts in Survey Criticize Samsung’s Handling of Galaxy Note7 Crisis

Thom Weidlich 12.22.16

CrisisResponsePro’s Worst- and Best-Handled Crisis Communications of 2016

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